ABOUT WIREITFREE - WHAT WE SAY

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Who are we?

A forward looking independent company, based in Fleet, providing a wide range of computer/IT, software and networking services to homes and small businesses
A small team of qualified, experienced and enthusiastic engineers with wide experience in the IT and telecom industries.

What kind of services do we provide?

Customer-focussed and tailor-made - providing practical, personal support for all your computer, IT, networking and software needs
Troubleshooting - solving computer problems, large and small
Networking solutions (wired and wireless) for homes and small businesses
Consultancy – providing practical advice on purchasing equipment, telecom and networking initiatives, current technological developments - ask us about VoIP, data-cards, data storage and other digital equipment
Professional, friendly and unbiased - based on technical skills and a commitment to customer care - we are approachable and ready to answer your questions in a straightforward, jargon-free and honest manner
Flexible and versatile – conducting our work in your home or office at your convenience, with respect and minimum disruption - evening and weekend service available at no extra charge
Supportive – of large and small projects, experts and beginners – as a small enterprise, we are particularly supportive of other small businesses and home workers.

What do we charge?

For home customers, our charges are based on an hourly rate which we are confident you will find competitive and good value. This rate forms the initial call out charge. After the first hour, we charge by every half hour. When you first contact us, we find out as much as possible from you about the job you want us to do. We then give you an estimate of the time we think the work will take to complete. If, when come to do the job, we find that it is likely to take longer than originally estimated, we always try and let you know within the first hour
If we have been asked to supply equipment, we shall give you as realistic an estimate as possible for the required parts and, of course, shall always try and get you a good deal
For larger jobs, say for small businesses, we usually make an initial visit and provide a written estimate after consulting with you.

Where do we provide services?

Hampshire, Surrey and Berkshire – particularly Aldershot, Basingstoke, Bracknell, Camberley, Farnborough, Fleet, Hook, Reading and Wokingham – and everywhere in between
We are happy to travel further afield depending on the size and value of the proposed job

We know you will appreciate our value-added services - Contact wireITfree now!